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DataLexing Support

DataLexing Support

Last updated on Jul 10, 2026

1. Introduction

1.1 Scope

Welcome to DataLexing! These Terms of Service (these "Terms") of One Bit Company dba DataLexing ("we," "our," or "us"), are an agreement that describes your and our rights, obligations, and responsibilities under the laws of the Kingdom of Saudi Arabia.


More specifically, these Terms govern how you may access and use: (i) datalexing.com and datalexing.sa, its subdomains, and any other website where these Terms are posted; (ii) our online hosted services; and (iii) our "Software," meaning, collectively, our browser extensions, integrations, mobile applications, other downloadable apps, application programming interfaces ("APIs"), and tools and documentation ((i) through (iii) collectively, our or the "Services").

1.2 Read These Terms Carefully

PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. BY CREATING A DATALEXING ACCOUNT, CLICKING "SIGN UP", "SIGN UP FOR FREE", "SUBMIT", or "SIGN UP WITH" any SSO login provider, OR THE LIKE INDICATING ACCEPTANCE ELECTRONICALLY, BY AGREEING TO THESE TERMS IN AN ORDER FORM OR OTHER ORDERING DOCUMENT REFERENCING THESE TERMS, OR BY ACCESSING OR USING DATALEXING, WHETHER OR NOT YOU ARE A REGISTERED USER OF DATALEXING, YOU SIGNIFY THAT: (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS; (II) YOU HAVE READ, UNDERSTAND, AND ACKNOWLEDGE OUR PRIVACY POLICY, WHICH IS AVAILABLE AT WWW.DATALEXING.COM/PRIVACY ("PRIVACY POLICY") AND IS INCORPORATED INTO THESE TERMS BY REFERENCE; AND (III) YOU HAVE READ, UNDERSTAND, AND AGREE TO COMPLY WITH ALL OTHER TERMS INCORPORATED INTO THESE TERMS BY REFERENCE. WE RESERVE ALL RIGHTS NOT EXPRESSLY GRANTED UNDER THESE TERMS.


THESE TERMS CONTAIN A MANDATORY ARBITRATION AGREEMENT IN SECTION 16.2 AND A WAIVER OF CLASS ACTION PROVISION IN SECTION 16.3 THAT REQUIRE, WITH ONLY SPECIFIED EXCEPTIONS, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS ONLY TO RESOLVE DISPUTES, RATHER THAN TRIALS OR CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTIONS OR PROCEEDINGS.

1.3 Organizations

If you are an individual and you access or use our Services on behalf of a company, organization, principal, or other entity, such as your employer (each, together with its affiliates, an "Organization"), then: (i) these Terms are an agreement between us and you and us and that Organization; (ii) you represent and warrant that you have the authority to bind that Organization to these Terms (and if you do not have the authority, you may not access or use our Services); (iii) your acceptance of these Terms will bind such Organization to these Terms; (iv) your individual right to access and use our Services may be suspended or terminated (and ownership and administration of your DataLexing Account (defined below) may be transferred) if you cease to be associated with, or cease to use an email address associated with, owned by, or provisioned by, that Organization; (v) we may disclose information regarding you and your use of the Services, including Your Content (defined below), to such Organization, or to appropriate individuals associated with that Organization; and (vi) the terms "you" and "your", as used in these Terms, refer to both you and such Organization.


If you sign up for our Services using an email address associated with, owned by, or provisioned by an Organization, or if an Organization pays fees due in connection with your access to or use of our Services (or reimburses you for payment of such fees), or otherwise, then we may deem you, in our sole discretion, to be accessing and using our Services on behalf of that Organization. You represent and warrant that all information that you provide to us regarding any Organization on whose behalf you use our Services, including information identifying other users associated with such Organization or email domains owned by such Organization, is and at all times will be truthful, accurate, and complete, and that you will immediately notify us should any such information change or no longer be truthful, accurate, or complete.


If you are an Organization on whose behalf an individual user is accessing or using our Services as described above, then you are responsible for the acts and omissions of all such individual users, and for ensuring that all such individual users comply with these Terms.


If you are an individual user and are a member of, or have access to workspaces within the Services that are part of, an account that is not subject to these Terms as explicitly stated in an agreement governing such account (such as an Enterprise Scale, Enterprise, or Business plan account governed by a separate master subscription agreement), then these Terms govern your access to and use of the Services outside of such account and in any other workspace to which you have access or as to which you are an owner, collaborator, or member.

2. Our Services

2.1 Eligibility

You may use our Services only if you can form a legally binding contract with us (and on behalf of your Organization as applicable), and only in compliance with these Terms and all applicable local, national, and international laws, rules, and regulations, including the laws of the Kingdom of Saudi Arabia. To use our Services, you must be at least 18 years old. You represent and warrant that you meet the applicable age requirements and are competent to agree to these Terms, or, if you are unable to form a binding contract under applicable law, you represent and warrant that you have your parent's or legal guardian's permission to use our Services, and that your parent or legal guardian is agreeing to these Terms concurrently. If you are a parent or legal guardian of a user of our Services who is unable to form a binding contract under applicable law, you are agreeing to these Terms and you are responsible for such user's activity on our Services. Our Services are not available to any users who were previously removed from the Services, unless our duly authorized representative agrees otherwise in writing.

2.2 Access, Restrictions, and Acceptable Use

Subject to your compliance with these Terms, you may access and use our Services during the Subscription Term (defined below), except as may be limited by your Organization. Except as we otherwise agree in writing or to the extent a restriction is prohibited by law, you must comply with our Acceptable Use Policy, as updated from time to time, which is available at www.datalexing.com/aup and is incorporated into these Terms by reference ("Acceptable Use Policy").

2.3 DataLexing Accounts

Your account on our Services (your "DataLexing Account") gives you access to the services and functionality that we may establish and maintain from time to time. We may maintain different types of DataLexing Accounts for different types of users. You acknowledge and agree that you do not own your DataLexing Account.


You may not use another user's DataLexing Account without such user's permission. You are solely responsible for the activity that occurs on your DataLexing Account, and you must keep your DataLexing Account password(s) strong and secure. You should notify us immediately of any breach of security or unauthorized use of your DataLexing Account. Any individual with administrator-level access to your DataLexing Account can modify your DataLexing Account settings, access, and billing information. We will not be liable for any losses caused by any unauthorized use of your DataLexing Account, or for any changes to your DataLexing Account, including your ability to access your DataLexing Account or Your Content (defined below), made by any individual with administrator-level access to your DataLexing Account.


You may control certain aspects of your DataLexing Account profile and how you interact with our Services by changing the settings in your Account Settings page. If you provide us with your email address or phone number, we may use the email address or phone number to send you Services-related notices, including any notices required by law. We may also use your email address or phone number to send you other marketing or advertising messages, such as changes to features of our Services and special offers. If you do not want to receive such email messages, you may opt out or change your preferences by logging into our preference center with the email address associated with your DataLexing Account, or by clicking the unsubscribe link within each marketing or advertising message. Opting out will not prevent you from receiving Services-related notices.

2.4 Your Content

As between us and you, you (or your licensors) will own any and all information, data, and other content, in any form or medium, that is collected, downloaded, or otherwise received, directly or indirectly, from you (or on your behalf) by or through our Services ("Your Content"). If you are an individual using our Services on behalf of an Organization, we may assume, in our sole discretion, that all of Your Content belongs to that Organization. Notwithstanding the foregoing, you acknowledge and agree that we may retain, take possession of, delete, or deny you access to Your Content if we believe, in our sole discretion, that some or all of Your Content, or your use of our Services, violates these Terms (including our Acceptable Use Policy).


You (on behalf of yourself and your Organization, if applicable, and your other licensors) grant, and you represent and warrant that you have all rights necessary to grant, us an irrevocable, transferable, sublicensable (through multiple tiers), fully paid, royalty-free, and worldwide right and license to access, use, copy, store, modify, and display Your Content solely: (i) to provide, maintain, improve, or optimize use of our Services; (ii) to perform such other actions as authorized by you in connection with your use of our Services; (iii) where necessary (in our sole discretion) to ensure the stability and security of our Services and our systems; and (iv) for any other purpose consistent with the Privacy Policy.


If you are an individual using our Services on behalf of an Organization and are collaborating with other employees or other individuals who have access to Your Content under your DataLexing Account, or if you share Your Content with other individuals within or outside of such Organization, then Your Content that you make available to such other individuals (as well as other information, such as the names and contact information of other individuals who have access to your workspace(s) or Your Content within our Services) will be visible, accessible, and, depending on their designated level of access, editable by such individuals.


You can remove Your Content from your DataLexing Account by deleting it. However, in certain instances, some of Your Content may not be completely removed. We are not responsible or liable for the removal or deletion of any of Your Content, or any failure to remove or delete such content.


In connection with Your Content, you represent and warrant that: (i) you have all necessary rights, licenses, and consents to provide, receive, access, and/or use Your Content and any other content you provide, receive, access, and/or use through or in connection with our Services; and (ii) Your Content and our use thereof as contemplated by these Terms and our Services will not violate any law or infringe any rights of any third party, including any intellectual property rights and privacy rights.


We take no responsibility and assume no liability for Your Content. You shall be solely responsible for Your Content and the consequences of posting it, publishing it, sharing it, or otherwise making it available on our Services. You shall be solely responsible and indemnify us for Your Content.

2.5 Usage Data

We may collect and analyze data and other information regarding your use of the Services, including access, usage patterns, and performance (collectively, "Usage Data"). We are free at any time (including after termination of these Terms) to use such data and information for our business purposes, including but not limited to analytics, quality assurance, product and service development and improvement, and churn rate and service level analysis. For clarity, Usage Data does not include Your Content.

2.6 Software

To the extent you receive our Software, subject to your compliance with these Terms, during the applicable Subscription Term, we grant to you a non-exclusive, non-transferable, non-sublicensable right and license to use our Software solely as reasonably necessary for your use of our Services in accordance with these Terms.

2.7 Service Changes, Suspension, and Termination

You may cancel your DataLexing Account at any time through your Account Settings page, though we will be sorry to see you go. We may change our Services, stop providing our Services or features of our Services to you or to our users generally, change or stop providing a particular Subscription Plan (defined below) or features thereof, or create usage limits for our Services. We may permanently or temporarily terminate or suspend your access to our Services without notice or liability, without cause or for any reason, including if in our sole discretion you violate any provision of these Terms. Upon termination, you continue to be bound by these Terms.

2.8 Product Trials

In our sole discretion, we may make available to you certain product features on a trial basis, and such trial may be designated by us as an alpha, a beta, a pilot, a limited release, a limited availability, a test period, a preview, or an evaluation, or using another similar term ("Product Trial"). You may participate in any Product Trial, subject to these Terms and any additional terms and conditions made available by us. You acknowledge that product features made available to you as part of a Product Trial ("Trial Features") might contain bugs, errors, or omissions. TRIAL FEATURES ARE PROVIDED TO YOU FOR TESTING PURPOSES ONLY, ON AN "AS IS" BASIS, WITHOUT ANY WARRANTY, LIABILITY, INDEMNITY, OR PERFORMANCE OBLIGATIONS. Trial Features are not subject to any service level agreements or support commitments. Trial Features are Confidential Information (defined below). They might never be made available for general use or otherwise be provided in a future version of our Services, and we may discontinue Trial Features, or revoke your access to Trial Features, at any time for any or no reason, in our sole discretion, without any liability to you. Discontinuing Trial Features, or making Trial Features inaccessible to you, may have the effect of making some or all of Your Content inaccessible to you.

3. Our Intellectual Property

You acknowledge and agree that our Services and all materials and content displayed or made available on our Services, and all software, algorithms, code, technology, and intellectual property underlying and included in or with our Services, and all intellectual property rights therein and thereto throughout the world (collectively and individually, our "Intellectual Property"), are our (or our licensors' as applicable) sole and exclusive property. Except as explicitly provided herein, nothing in these Terms will be deemed to create a license in or under any intellectual property rights, and you agree not to access, sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any of our Intellectual Property.


You may choose, or we may invite you, to submit comments, feedback, or ideas about our Services, including about how to improve our Services ("Feedback"). You agree that we will own any such Feedback, and that we are free to use the Feedback without any additional compensation to you, and to disclose the Feedback on a non-confidential basis or otherwise to anyone. You acknowledge that, by accepting your submission of Feedback, we do not waive any rights to use similar or related ideas previously known to us, or developed by our employees, or obtained from sources other than you.

4. Developers

4.1 License to Our Developer Tools

Subject to your compliance with these Terms and our Developer Terms, which are available at www.datalexing.com/developer-terms and are incorporated into these Terms by reference, during the applicable Subscription Term, we grant to you a non-exclusive, non-transferable, non-sublicensable right and license to use our Services, our APIs, and related tools and documentation in order to develop, test, and support your applications or extensions that integrate with our Services (your "Extensions").

4.2 License to Your Extensions

You hereby grant to us a non-exclusive, worldwide, sublicensable, transferable, perpetual, irrevocable (except upon ten (10) days' advance written notice to us if you remove any Extension distributed from the DataLexing Marketplace available at www.datalexing.com/marketplace ("DataLexing Marketplace")), and royalty-free right and license, under all of your intellectual property rights, to: (i) use, reproduce, publicly perform, publicly display, distribute, and modify (solely to ensure compatibility with our Services) your Extensions, as well as to use your and your Extensions' names and logos for our business purposes related to your Extensions, including for purposes of marketing, demonstrating, and answering inquiries about your Extensions; and (ii) link to and direct audiences to your Extension from our Services, including from the DataLexing Marketplace.

4.3 Responsibility for Your Extensions

You are solely responsible for all maintenance and support for your Extensions, and you will ensure that your Extensions comply with all applicable laws and regulations, including applicable privacy, data security, advertising, and marketing laws and regulations, and with all technical and compatibility requirements provided in our documentation. We disclaim all responsibility and liability related to your Extensions. You must make any use of your Extensions by third parties (including other users of our Services) subject to a privacy policy that is conspicuously posted within your Extensions. Your Extension's privacy policy, and any terms and conditions governing your Extension, must comply with applicable law and accurately and plainly describe your and our collection, use, storage, and sharing of such users' personal and confidential data in connection with your Extensions and our Services. For clarity, you will retain ownership of your Extensions, subject to our rights in our APIs and our Services. We reserve the right to audit your Extensions to determine whether they violate these Terms.

5. DataLexing AI

We may make available to you, as a Product Trial or otherwise, features or functionality of the Services that utilize generative artificial intelligence models ("DataLexing AI"). Your use of DataLexing AI is subject to these Terms and our DataLexing AI Terms, as updated from time to time, which are available at https://www.datalexing.com/ai-terms and are incorporated into these Terms by reference.