One Bit Company, doing business as DataLexing ("we," "our," "us," or “DataLexing”), has prepared this Privacy Policy to help you understand our practices regarding the collection, use, and disclosure of information we collect from you through: (i) datalexing.com and datalexing.sa, its subdomains, and any other website where our Terms of Service are posted; (ii) our online hosted services; and (iii) our “Software,” meaning, collectively, our browser extensions, mobile applications, other downloadable apps, application programming interfaces (“APIs”), and tools and documentation (collectively referred to as our “Services”).
#1. What Information We Collect and How
We collect information from you when you:
Create or register an account, or administer your account
Input, post, or upload information, data, or other content through the Services
Submit questions, requests, or other communications to us
Contact us for customer support or technical support
Visit any of our websites or download any of our applications
Participate in promotions, user conferences, webinars, demonstrations, contests, sweepstakes, surveys, or other marketing events
Participate in research activities
Interact with other users of the Services and guests on our community forums
Integrate third-party products and services with your account on our Services (“DataLexing Account”)
We also collect information about you from our business partners, including referral partners and resellers, and third parties that help us with sales and marketing efforts, such as prospecting. We may also obtain publicly available business contact information.
Below is additional information about what we collect, depending on how you interact with the Services:
#a. Your Content
“Content” includes all information, data, and other content, in any form or medium, that is collected, downloaded, or otherwise received, directly or indirectly, from you (or on your behalf) by or through the Services. It also includes information you provide when connecting a third-party account, product, or service to the Services. You (and anyone who can interact with your use of the Services) own and control the nature of any Content, subject to any applicable terms and conditions including our Terms of Service and this Privacy Policy. Our collection, use, and disclosure practices with respect to Content are distinct from those with respect to other sorts of information, as explained in Section 2.a. below.
We may upload Content automatically with your authorization from third-party services (such as from your Google Drive). See Section 1.c. below.
#b. Customer Information
“Customer Information” consists of information related to your access or use of our Services, the creation of accounts, or that otherwise identifies you as a customer or end user of the Services. Customer Information includes:
Identifiers: Name, mailing address, email address, postal code, telephone number, and other similar identifiers.
Customer Records: Username and password, payment information, company name, job title, business email address, and department.
Commercial Information: Products or services purchased, obtained, or considered.
Internet/Network Activity Information: Browsing history, log and analytics data, information about devices used to access the Services, domain server, search history, and other usage data.
Audio/Visual Information: Pictures you provide or upload in connection with the Services, and audio or video recordings of phone or video calls between you and us, where permitted by law.
Profession/Employment Information: Current employer, title, and location.
Other Personal Information: Personal information provided in surveys, comments, requests, or inquiries, and when connecting a third-party account, product, or service to the Services.
Inferences: Inferred data such as location, preferences, characteristics, psychological trends, and behavior based on your use of our Services.
If you use the Services through an account created on your behalf by another DataLexing customer (e.g., an employer or organization), we may collect Customer Information about you on behalf of that customer.
#c. Third-Party Integrations
If you create your account using a third-party service (such as Google or Apple) or a single-sign-on service (e.g., Microsoft), we may collect Customer Information from the third-party service. If you enable integration with third-party services, we may collect additional information to facilitate the integration and functionality of the Services. We will use this information to perform actions requested by you or reasonably necessary to carry out instructions provided by you.
#d. Automatically-Collected Information
We collect information about how you use the Services, such as IP addresses, browser types, operating systems, and device identifiers. Some information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for more details.
#2. How We Use the Information We Collect
#a. Use of Content
We will not use or access your Content except to provide, maintain, improve, or optimize the Services, or as otherwise explicitly approved by you. We may access Content in response to lawful requests, or where necessary to protect rights, privacy, safety, or property. We may also analyze metadata related to Content (e.g., file size, API volume, access logs).
#b. Use of Other Information
We use the information we collect for various purposes:
Fulfilling our Contract with You: Responding to requests, providing customer support, contacting you for product updates, managing your account, and auditing transactions.
Analyzing and Improving our Services: Conducting business analysis, improving product offerings, securing the Services, and measuring engagement.
Marketing our Products and Services: Providing tailored information about products, events, and services you may be interested in.
Legal Obligations: Complying with legal obligations, enforcing our policies, and protecting rights and property.
We also use aggregated or de-identified data for analytical purposes.
#3. How We Disclose Information
We disclose the information we collect for various reasons, including:
With your consent or at your request
With affiliates, subsidiaries, and vendors who assist us in providing the Services
With third-party services that you choose to integrate with our Services
To comply with legal requests or protect rights, privacy, and safety
In the event of a business transaction (e.g., merger or acquisition)
For legitimate business purposes that do not conflict with this Privacy Policy
#5. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal and reporting requirements.
#6. Managing Your Information
#a. Content
You may access, correct, amend, or delete Content within the Services. Deleted Content may remain in backups. For permanent deletion, contact us at security@datalexing.com.
#b. Other Information
You may opt-out of marketing communications by clicking "Unsubscribe" or contacting us at security@datalexing.com. You may also have jurisdiction-specific rights to access, correct, or delete your information.
#7. Information from Children
Our Services are not intended for children under the age of 16. If we become aware of collecting information from children, we will delete it promptly. If you believe your child has provided us with personal information, contact us at security@datalexing.com.
#8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to you via email or posted on our website.
#9. Contact Us
If you have any questions, please contact us at:
Email: security@datalexing.com